Menu

Information

Support Packages

Contact Support

Support Packages

iBronze

iSilver

iGold

Infinity

iCustom

iBronze Support Package

  • Phone based support
  • Remote access support
  • Access to Client Web Portal
  • E-mail based support
  • No minimum-term commitment if you choose
Support Tech

It is our experience to know that most problems can be resolved first time over the phone, without the need for an engineer to visit. Our iBronze support package provides you with phone-based and remote access support resources at competitive prices. You can buy pre-paid iTokens which can be exchanged for support calls, or subsribe to a set amount each month for a year at a discounted rate.

You also get access to e-mail and web-based support, meaning you can submit a request for support without picking up the phone.

You can be confident that you have access to the same technical support expertise you can expect with our more comprehensive packages.

Please e-mail sales@infinitas-it.com to request an account and be set up for our iToken system.